November
6, 2003
Renaissance Windows and Siding
5205 Tomken Rd
Mississauga, ON.
Dear Igor:
We are very happy with our new windows and want
to thank you for installing them.
We were particularly impressed with your service,
from start to finish: your punctuality with
keeping appointments, your clear and unhurried
explanation of your product, your friendly and
knowledgeable office manager, Joanne, the efficiency
of your staff in actually installing the new
windows and cleaning up afterwards, and later
on, your follow-up to ensure that we were completely
satisfied with your product.
I have to add this. We did check out other window
installation firms and your prices were competitive
-definitely value for money.
All in all, our experience was such that we
would confidently recommend you to anyone needing
new windows.
With many thanks again,
Sincerely,
Olavao & Teresa Oakville, ON
July 5, 2003
Renaissance Windows and Siding LTD.
5205 Tomken Rd
Mississauga, ON
L4W 3N8
Dear Igor:
We both thought it was important to send you a note
to tell you how pleased we were with the work you did
on our home.
From the moment we contacted your company to the completion
of the job, both Joanne and I had the feeling that we
had made the right decision in choosing your company
to do our renovations.
Your very clear explanations of all the options we had
enabled us to be perfectly comfortable with our decision.
The installation and follow-up were both second to none.
Everyone that comes to our home comments on how big
of a change they see in our house – that is all
due to your professional work.
We’ve told many of our friends and family about
the work that you do – and please don’t
hesitate to tell any of your prospective customers to
contact us – we will be more than happy to recommend
you.
Wishing you continued success in your business –
and thank you once again.
Bill & Joanne
Mississauga, ON
June 15, 2004
Igor Mrvaljevic
Renaissance Windows & Siding Ltd.
5205 Tomken Road
Mississauga, Ontario
L4W 3N8
Dear Igor Mrvaljevic:
Linda and I are still amazed at the transformation that
has taken place since you started work. A lot has been
accomplished in a relatively short period of time. New
Energy Efficient Windows throughout, new Siding, Eaves,
Soffit, Fascia, and I almost forgot the new Front Entranceway,
all combined to make a stunning new look.
Your ideas and suggestions proved invaluable to the
final result. Your complete team was always striving
to go that extra mile, to help us in away they could
or to satisfy our other requests. I was particularly
aware of everyone’s patience with us while we
made style and colour choices it seemed to take us forever,
so I can just imagine what you thought. As in any renovation
work unexpected problems arise and our project was no
exception. But with our problems you always had a simple
but effective solution, which took a load off our minds.
I wish to thank you again for incorporating the masonry
contractor’s work into your work schedule. I know
this meant stopping work just when you were almost finished
and returning to complete the project after the masonry
work was done.
What can we say; I think the results speak for themselves.
The place looks like a Million Bucks! I will send you
a couple of pictures for your album shortly.
We would like to give our heartfelt thanks to you, Joanne,
Ivan and the rest of the team for doing such a great
job!
